Connecting Instagram Insights to Catchr
To connect Instagram Insights to Catchr, ensure that both your Instagram and Facebook accounts are correctly linked and have the required permissions.
This guide will walk you through setting up the correct access for Instagram Insights, as well as the necessary permissions on Facebook.
Before you begin
Ensure your Instagram account is set to either Creator or Business.
You must also have an active Facebook account with access to a Facebook Page.
You'll need access to Facebook on desktop and Instagram on mobile to complete the setup.
Note: Admin-level permissions are required to manage access rights on Facebook.
Instructions
Step 1: Link your Instagram profile to a Facebook Page
Follow Meta’s official steps to connect your professional Instagram account to a Facebook Page.
Make sure you're linking the correct Instagram account.
Step 2: Claim the Facebook Page
“Claiming” a Facebook Page means becoming an administrator of that Page.
Follow Meta’s steps to claim a Facebook Page for your Instagram account.
Step 3: Ensure proper permissions on the Facebook Page
On your computer, log into Facebook Business Manager with the account you want to use.
In the sidebar, go to Accounts > Pages.
Select the Facebook Page linked to your Instagram account.
Under People with access, check the user’s permissions:
Make sure Insights access is enabled.
If it’s missing, enable it and click Save.
If the user doesn’t appear:
Click Assign people to add them to the Page.
Or go to Users → People, and invite them to the Business Manager.
Once all these steps are complete, your Instagram Insights account will be ready to connect to Catchr.