When using the LinkedIn Ads connector in Catchr (Google Sheets, Looker Studio, Excel, APIs, etc.), some users may encounter the following error:
“The LinkedIn Ads API could only handle MEMBER_ at the account level.”
This error appears when specific LinkedIn demographic dimensions, called Member_ dimensions, are used with an unsupported reporting level.
This article explains why this happens, which dimensions are affected, and how to avoid the error.
LinkedIn provides a set of demographic breakdowns that describe the characteristics of the audience members who interacted with your ads. These fields include:
Member Company Size
Member Seniority
Member Industry
Member Job Title
Member Job Function
Member Country
Member Region
Member Company
The LinkedIn Marketing API does not allow demographic breakdowns to be queried at lower levels, such as:
Campaign group
Campaign
Creative / Ad
LinkedIn only provides Member dimensions when the report is requested at the Account level.
Therefore, Catchr cannot return Member fields when combined with:
Campaign metrics
Campaign group dimensions
Ad / Creative dimensions
Campaign filtering
If you attempt to mix Member dimensions with any non-account-level fields, LinkedIn returns the following API error, which Catchr displays:
“The LinkedIn Ads API could only handle MEMBER at the account level.”
Member Dimensions (demographics)
Cannot be combined with
Member Job Title | Campaign Name |
Member Seniority | Campaign ID |
Member Industry | Ad Name |
Member Country | Campaign Group ID |
Member Company | Creative dimensions |
To avoid or resolve this error:
Use Member dimensions only with Account-level fieldsAllowed combinations include:
Account ID
Account Name
Account currency
Date / Date range
Performance metrics (impressions, clicks, spend, conversions…)
Do NOT use Member_ dimensions with Campaign or Ad-level fieldsRemove any of the following if present:
Campaign ID, Campaign Name
Campaign Group ID
Creative ID, Creative Name
Ad Type, Ad Format
