This tutorial explains how to use the Sentiment tab to review how AI responses describe your brand over time.
You will learn how to:
- Read the sentiment chart
- Understand the current sentiment score
- Compare sentiment by prompt type
- Review response-level sentiment details
- You already created a monitor.
- You opened the monitor detail page.
- You selected the Sentiment tab.
The Sentiment tab helps you measure the tone of collected AI responses for your monitor.
Use this page to determine whether responses describe your brand in a more positive, neutral, or negative way.
The Sentiment over time chart shows the daily average sentiment score for the selected period.
Use it to:
- Track how sentiment changes over time
- Compare the current tone with earlier days in the selected range
- Spot unusual shifts in brand perception
If the chart does not display a full curve, it usually means there is not enough historical data yet. For example, if a monitor was created on March 5, there will be no data before March 5.
The panel on the right summarizes the current sentiment level for the selected filters and date range.
It includes:
- Current Sentiment Score: the current score on a 0 to 100 scale
- vs previous period: the change compared with the previous period
- Score Position: a visual bar showing where the current score sits on the sentiment scale
Use this panel for a quick summary before reviewing the detailed response list.
- Start with Sentiment over time to understand the trend.
- Check Current Sentiment Score for the current summary.
- Use By Prompt Type to identify stronger or weaker prompt categories.
- Review the response list to understand what is driving the score.
- If there is no curve yet, confirm whether the monitor is too recent to have enough history.
