This error can appear when using the TikTok Ads connector in Catchr:
Message: App [TikTokAccountID] reaches the QPS limit 10, current QPS is [#QueryPerSecond]It means that TikTok temporarily blocked the request because too many API calls were sent in a short period of time.
This limitation comes directly from TikTok’s API.
TikTok enforces rate limits (QPS – Queries Per Second) to control how many requests an application can send per second. When this limit is exceeded, TikTok rejects additional requests and returns this error.
This can happen when:
Multiple charts load at the same time
A Looker Studio report is refreshed
Several users open the same dashboard simultaneously
Large reports trigger many parallel requests
Simply retry the request.
Catchr uses a caching system, which means:
Requests that already succeeded are not sent again
Only failed or missing data is requested again
As a result, the number of requests is lower on retry, and the limit is usually not reached again.
If you are using Looker Studio:
Refresh the page
This will restart the data loading process. Thanks to Catchr’s cache, fewer requests will be sent to TikTok, reducing the risk of hitting the limit again.
To reduce the chances of this error:
Avoid refreshing reports multiple times in a short period
Limit the number of charts per page when possible
Avoid opening the same report simultaneously with many users
This error is temporary
It does not indicate an issue with your account or permissions
It does not mean your connection is broken
It only means TikTok temporarily throttled requests due to high traffic.